A NSW Government website

Refrigeration

Part of the Energy Security Safeguard

Refrigeration systems use a lot of energy. Installing new equipment or modifying your current system to make it more energy efficient can make a difference to your bottom line.

Making your refrigeration system more energy efficient will:

  • reduce your energy use
  • lower your energy bills
  • reduce your emissions and help the environment.

An upgrade is when you replace or modify an existing refrigeration system so that it becomes more energy efficient.

Examples of modifications include, but are not limited to:

  • insulating pipe work and cooled spaces
  • installing variable or adjustable speed drives on pumps and motors
  • installing automatic controls for sequencing compressors.

This is part of the Energy Savings Scheme, with additional benefits available under the Peak Demand Reduction Scheme. The more energy you save, the greater the incentive you can receive.

Get the upgrade

Here are a few steps you will need to follow to get the upgrade.

  1. Contact an approved supplier. They will be able to check your eligibility and provide you with a quote. You can contact multiple suppliers for quotes to ensure you’re getting the best energy savings.
    You may need to measure the energy use of your refrigeration system for some time before and after the upgrade. This can be done by submetering or checking your energy bills.
  2. Choose a refrigerator or refrigeration system that will best suit your needs. Your supplier can help you by showing you a range of options available. 
  3. Make sure you choose an approved supplier before any work begins. The supplier will then provide you with the nomination form. You must sign the nomination form before your installation is complete, as you will not be reimbursed for works that are already completed.
  4. Your supplier will send a licensed electrician to install your new refrigeration system. They will also show you how to use and maintain it, as well as explain any additional features. 
  5. You will need to make a payment towards your refrigerator upgrade and installation services. The final cost will depend on the model you choose, the design of your home and the services provided. The minimum you need to pay is $250 (excluding GST).
  6. Your electrician will dispose of and recycle your old refrigeration system, as well as any other equipment that is being replaced.
  7. Your new refrigerators are ready to use! If you run into any issues, contact your supplier for further assistance. 

Contact an approved supplier

You can find approved suppliers in your region below. When you contact an approved supplier, they will be able to confirm if they operate in your location. Note, suppliers listed in a region may not service the whole region.

Check this list of postcodes to find your region

Approved supplier terms of service

By using the regional approved supplier lookup below you are agreeing to the terms of service:

Approved suppliers are known as Accredited Certificate Providers (ACPs). Information about ACPs is provided for general information only. The Independent Pricing and Regulatory Tribunal (IPART) is the Energy Savings Scheme Administrator and Regulator and is responsible for accreditation, auditing and compliance of ACPs. Before proceeding with engaging an ACP a customer should review up to date information available on the IPART website.

By accessing and using information about ACPs available on this website, the customer acknowledges and agrees:

  • the NSW Treasury does not have any legal liability whatsoever connected to the deliverables associated with this program, including any issues arising from interactions with ACPs and technology installations
  • to discharge NSW Treasury from all actions, proceedings, claims, demands, costs, losses, damages, and expenses the customer may potentially incur through this program or arising from the use of this information for any other purpose.
Metropolitan Sydney

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

Central Coast

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

Central West and Orana

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

Far West

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

Hunter

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

Illawarra

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

Riverina Murray

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

New England and North West

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

North Coast

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

South East and Tablelands

There are 8 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Expert Abatement
0447 399 991
http://www.expertgroup.com.au

Lifestyle Technologies
1300 050 087
ltechnologies.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Phenix Trading Pty Ltd t/a LED SAVES
02 8188 9052
www.ledsaves.org

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://shellenergy.com.au/energy-solutions/project-solutions/engineering-project-delivery/

Who to contact

Contact an approved supplier directly. Importantly, you should be aware of your rights under Australian Consumer Law. You can ask the supplier for more details about the consumer guarantees they are providing you.