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Dealing with energy providers

Electricity and gas bills contain information about your energy use. Pricing structures can be confusing and it can be difficult for business customers to understand their bills.
Woman reading bill in kitchen

If you have concerns about your energy bill or any other energy matter, talk to your retailer. If you feel the issue has still not been resolved, contact the Energy and Water Ombudsman NSW (EWON) to lodge a formal complaint.
Man and a woman having a cup of tea at work in an arts workshop